Marmexindia is a initiative of Dessin Le Arte.we are the first to start artistic clock in natural stone.we design and manufacture the decor products own.have a collaboration of 200 plus interior designers .We believe in quality and commitment.
RETURN & EXCHANGE
In case customer wants to return a product, except for product made to order, the customer must write to us at smlondonmarket@gmail.com, a prompt response is assured to such mails. Customer can also call us at our customer service number +91 9311788999, which remains open from Monday to Friday between 10am to 5pm (IST) except declared holidays.
Terms & conditions for return:
These terms of returns and exchange are limited to direct sale by ‘London Market APP’ only & that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale.
We may accept returns for APP credit only &this credit must be redeemed within 30days of credit being issued. The original shipping charges and duties will not be refunded.
Product must be returned to us within 7 days from the date it was shipped to customer.
Product must be unused, unworn, unwashed and undamaged.
Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.
Where provided, belts and any designer packaging such as authenticity cards, dust bags, leather tags etc. must be returned with the product.
Damaged or soiled products will not be accepted.
‘London Market APP’ will not be not responsible for any damage caused in return transit of the product.
Goods once sold can only be exchanged for APP credit if they meet our terms and conditions.
In case customer wants to exchange an alternative product, other than product originally ordered, the same is possible. You have to return the product for a credit and purchase the new item a fresh. You can settle the payment from credit available into your account. The original shipping charges and duties will not be refunded. You must write or call to customer care as suggested for return of the product. Stated terms & conditions applicable to return, will also be applicable to return for exchange.
LIST OF NON-RETURNABLE OR NON-EXCHANGEABLE PRODUCTS
Accessories, including jewellery, pocket squares, clutches, wallets, bags, scarves, belts, footwear, etc., and nightwear, lingeries, undergarments, intimate wear.
Custom made and made to order products, orders placed using store credit.
Unstitched items like Dupattas, Sarees with unstitched blouse.
Altered products as per the specifications/measurements provided by the customer.
Products that are purchased in any sale / promotion organized by the ‘London Market APP’
Products whichwere identified/marked as non-returnable or non-exchangeable at the time of purchase.
Vibha Jain –
Love the clock its very useful and best for decoration and gifting,
the natural look of gemstone has added the beauty in my dining area