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2014 London Market. All Rights reserved. Design by MARK DESIGN
 
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Customer Service



SHIPPING & DELIVERY

SHIPPING METHODS AND COSTS
• We deliver worldwide
• We work with several international courier companies to deliver your orders.


WHEN DO WE DELIVER
We process and dispatch your orders within 7-10 business days of the order confirmed. The orders are confirmed by your bank in case of pre-paid payment modes. You can expect your order to be delivered to you in 10-15 business days in major cities and 20 to 30 business days for international delivery.

You can track your order online once it is dispatched for delivery.


FREE SHIPPING
We offer free shipping on all our items only on domestic orders.
Handling or convenience charges may apply.


PACKAGING
We package our products in beautiful boxes (MORE DESCRIPTION ABOUT PACKAGING TO COME) There is no marking or product description when the product reaches you making it safe to be ordered anywhere


IMPORTANT INFORMATION

1) Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by the payment authorization.

2) We are unable to redirect orders once items have been dispatched.

3) All orders require a signature upon receipt.

4) In the unlikely event we are unable to deliver any item in your order, be assured hat you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.

5) In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded, in the manner in which you have made the payment.

6) If you believe that the packaging is tampered with or damaged, please refuse to take delivery of the package, or email us at customercare@londonmarket.in mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.

This statement details the privacy practices www.londonmarket.in

Questions regarding this statement should be directed to care@londonmarket.in

 

RETURN AND EXCHANGE POLICY
Being a high fashion industry, the website doesn’t accept any return and exchange. 


PRIVACY POLICY
This statement details the privacy practices www.londonmarket.in
Questions regarding this statement should be directed to care@londonmarket.in

  

Controlling your personal information                       
We collect information from you in several places on this site to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • Help make this site easier for you to use by not having to enter information    more than once.
  • Help you find information, products, and services quickly.
  • Send you alerts on new products and services on offer.

 You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at mail@londonmarket.in
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to LONDON MARKET 1110 Prakash Deep, 7 Tolstoy Marg, New Delhi- 1, India., care@londonmarket.in, Website: www.londonmarket.in.

If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 
External Use
We aim to provide you with excellent service and to offer you a great selections on our site. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

  

Registration and Ordering
You may be required to complete an online registration form. During registration, you will be prompted to provide to us with certain personal information, including but not limited to your name, size, shipping and billing address(es), phone number and email address.


Email Addresses
Several locations on the site permit you to enter your email address for purposes including, but not limited to : registering for promotions; requesting us to notify you on particular offers or products, or signing up for our e-mail newsletter and special offers, including contests, which we may run from time to time. Your participation in contests is completely voluntary, so you can choose if you would like to participate and disclose information to us. We use this information to notify contest winners and to award prizes. We may post on our site and social media profiles (facebook, twitter and others) the names and cities of contest winners.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.